It is the policy of Zeal Electronics Ltd to provide a professional and
flexible service to our customers enabling us to accommodate their
specific product requirements. It is also our policy to develop and
maintain a strong customer relationship, which allows us to understand
their individual needs and consistently meet their expectations.
It is the aim of Zeal Electronics Ltd to be recognised as a leading
provider of Contract Electronics Manufacturing Services who specialise
in delivering high quality, low-mid volume, bespoke products, which are
delivered on time, every time. It is also our aim to be recognised as a
customer focused company who offer both new and existing customers
a personal, unique and easy-going experience. Additionally, we aim to
extend our already diverse portfolio of skills, allowing us to offer
service provisions in new electronic manufacturing sectors.
Zeal Electronics Ltd recognises the benefits of implementing a Quality
Management System which conforms to the requirements of BS EN ISO
9001:2015 in achieving the company’s goals. As such, we are all unified
in our commitment to its successful implementation, utilisation, and
expansion, as well as maintaining its effectiveness.
At Zeal Electronics we have set our own Quality Objectives as:
•
Percentage of customer product returns ≤ 5% - 6 Monthly
•
Percentage of on time deliveries above 85% - Monthly
•
Percentage of First Pass Yield ≥ 80% - Monthly
•
Individual Customer Satisfaction rating of ≥ 12 - 6 Monthly
These are targets that we aim to acheive and that we monitor on a
regular basis.
If you would like a copy of our current quality system certificate.
Please click the icon below.
“Quality is not what happens when what
you do matches your intentions. It is
what happens when what you do matches
your customers' expectations.” Guaspari
Quality Policy Statement
It is the policy of Zeal Electronics Ltd to provide
a professional and flexible service to our
customers enabling us to accommodate their
specific product requirements. It is also our
policy to develop and maintain a strong customer
relationship, which allows us to understand their
individual needs and consistently meet their
expectations.
It is the aim of Zeal Electronics Ltd to be
recognised as a leading provider of Contract
Electronics Manufacturing Services who specialise
in delivering high quality, low-mid volume,
bespoke products, which are delivered on time,
every time. It is also our aim to be recognised as
a customer focused company who offer both new
and existing customers a personal, unique and
easy-going experience. Additionally, we aim to
extend our already diverse portfolio of skills,
allowing us to offer service provisions in new
electronic manufacturing sectors.
Zeal Electronics Ltd recognises the benefits of
implementing a Quality Management System
which conforms to the requirements of BS EN ISO
9001:2015 in achieving the company’s goals. As
such, we are all unified in our commitment to its
successful implementation, utilisation, and
expansion, as well as maintaining its
effectiveness.
At Zeal Electronics we have set our own Quality
Objectives as:
•
Percentage of customer product returns ≤ 5% -
6 Monthly
•
Percentage of on time deliveries above 85% -
Monthly
•
Percentage of First Pass Yield ≥ 80% - Monthly
•
Individual Customer Satisfaction rating of ≥ 12
- 6 Monthly
These are targets that we aim to acheive and
that we monitor on a regular basis.
If you would like a copy of our current quality
system certificate. Please click the icon below.
“Quality is not what happens
when what you do matches
your intentions. It is what
happens when what you do
matches your customers'
expectations.” Guaspari
Quality Policy Statement
